AI-First Customer Service
AI Agent for Omnichannel — serve customers on every channel
OperAgent agents on WhatsApp, LINE, IG, Messenger & Telegram — knowledge-grounded replies with human handoff.
Talk to a ConsultantWhy support teams still struggle
Messages everywhere; generic bots guess; channels stay disconnected.


Messages scattered across apps
WhatsApp, LINE, IG, Messenger, Telegram — context lost, replies slow.
AI that guesses wrong
Keyword bots and generic LLMs invent answers — customers lose trust.
Humans and bots collide
AI keeps replying after a human steps in — or nobody responds at all.
Point 1
Intelligent AI agents
Per-channel AI with auto-reply, pause-after-human, and one-click handoff.


Point 2
Knowledge-grounded answers
Search your FAQs first — escalate when AI cannot answer.

Wondering if omnichannel AI fits your support team?
Tell us which channels you use today — we'll reply with a practical next step, not a sales pitch.
Contact Us on WhatsAppSaaS Version
Run omnichannel AI on Metadiv SaaS today
Subscribe, connect channels, and enable OperAgent auto-reply in minutes.
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