Omnichannel

Integrate major social platforms and centralize customer conversations and data. Regardless of which platform customers reach you from, you can view complete communication records in one system, making customer service operations clearer and data more centralized.

Unified WhatsApp / Instagram / Facebook Management

One interface to manage all your channels.

Integrate major social platforms into a single workspace that consolidates all chats and customer data. Regardless of where your customers reach out, you'll see a complete record of interactions in one place—making communication smoother and more consistent.

Conversation Assignment & Status Tracking

Seamless teamwork, effortless coordination.

Assign conversations to dedicated team members and monitor progress with status tracking. Everyone stays aligned on who's handling which customer, preventing duplicate work and missed messages while enhancing internal collaboration.

WhatsApp Broadcasting

Targeted messaging with higher engagement.

Use WhatsApp Broadcasting to create segmented contact lists and send tailored campaigns—such as promotions, event announcements, or product updates. Reach customers more effectively with personalized, brand-consistent messages that boost open rates and conversions.

Permission Control

Clear structure, secure access.

Our system supports multi-level permission settings. Regular users can only view and manage their assigned customers, while administrators have full visibility and control. This ensures data security, improves accountability, and enhances team collaboration.

Customer Management

Smart contact management with tagging.

All users who start a conversation are automatically added to your customer list for easy tracking and analysis. Add tags to group customers by source, need, or stage—making it simple to segment audiences, run targeted marketing, and personalize follow-ups.