Question 1

What is AI Bucket?

Accepted Answer

AI Bucket is an all-in-one AI platform that brings together commonly used AI tools and features for SMEs.

Question 2

What is the idea behind AI Bucket?

Accepted Answer

We unify AI tools that SMEs frequently use into one platform, with a simple and transparent pricing structure that makes budgeting easier.

Question 3

Can I really use all AI tools on AI Bucket?

Accepted Answer

Yes. We continuously update and expand the toolset so you can access the latest and best AI capabilities and features.

Question 4

How much does AI Bucket cost?

Accepted Answer

Plans start from USD $15/month. Each additional team member is +USD $5/month.

Question 5

What's the difference between plans?

Accepted Answer

The main difference is AI usage allowance; other features are the same.

Question 6

How is pricing structured?

Accepted Answer

Pricing is intentionally simple—based only on AI usage allowance and team size, with no hidden fees. Choose the allowance that fits your needs.

Question 7

Can I upgrade or downgrade anytime?

Accepted Answer

Yes—upgrades and downgrades can be made anytime and take effect immediately.

Question 8

Is there a free trial?

Accepted Answer

Yes. All logged-in users are on the Free plan, which includes free monthly AI usage so you can try all features.

Question 9

How long is the free trial?

Accepted Answer

Forever—free monthly AI usage is included and resets automatically each month.

Question 10

How much AI usage is included in the Free plan?

Accepted Answer

The Free plan includes 500,000,000 points per month, which resets automatically each month.

Question 11

How much usage do paid plans include?

Accepted Answer

The entry paid plan includes 30× the usage of the Free plan; higher tiers include more accordingly.

Question 12

Can I purchase extra usage anytime?

Accepted Answer

Yes—you can add extra usage anytime and it takes effect immediately.

Question 13

How is usage calculated?

Accepted Answer

For example, the entry plan can typically generate ~50 images per month, support thousands of chats with a mid-tier model, or handle hundreds of AI customer-service replies. Actual usage varies by tool and use case.

Question 14

Will the usage be enough?

Accepted Answer

The entry plan is sufficient for most individual users. If you're using it as a team or need more, you can upgrade, downgrade, or add extra usage anytime.

Question 15

What happens if I run out of usage?

Accepted Answer

AI-powered features will pause until the monthly reset. Non-AI features remain available.

Question 16

Do I need a custom solution?

Accepted Answer

AI Bucket is built for most SMEs. If you have special workflows or need integration with your existing systems to unlock more value, we can provide a custom solution.

Question 17

How much does a custom solution cost?

Accepted Answer

Pricing depends on your requirements. We'll provide a quote first, and you can decide based on it. Small projects typically start from HKD $8,000.

Question 18

How long does a custom solution take?

Accepted Answer

Timelines depend on scope; small projects typically start from around 1 month.

Question 19

What's the process for a custom solution?

Accepted Answer

We start with requirements discovery and a quote. If you proceed, we sign an agreement and begin development.

Question 20

We have many workflows to automate with AI—what should we do?

Accepted Answer

Start with a smaller project and scale iteratively to ensure stability and scalability.

Question 21

Who owns the custom solution?

Accepted Answer

We do not transfer ownership. You receive usage rights, but you may not resell or redistribute it.

Question 22

Is the usage right perpetual?

Accepted Answer

Yes. We deliver a usable application (excluding source code) that you can use anytime, but you may not resell or redistribute it.

Question 23

What if I need the source code for the custom solution?

Accepted Answer

We typically don't provide source code. If needed, it can be arranged for an additional fee.

Question 24

What about maintenance for a custom solution?

Accepted Answer

We can provide annual maintenance and technical support. Fees depend on project complexity and company size and are charged separately.

Question 25

How is AI usage calculated for a custom solution?

Accepted Answer

Custom solutions use a dedicated API/usage accounting model. Usage pricing is typically more favorable than standard subscription plans.

Question 26

How do I contact you about a custom solution?

Accepted Answer

Contact us via our website or message us on WhatsApp—we'll get back to you as soon as possible.

Q&A / Frequently Asked Questions

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